ONLINE ORDERS 

After placing an online order with us, you will receive a confirmation email regarding your purchase.

Your order will be processed within 24-48 hours of receipt, with exceptions during weekends and holiday periods.

Once your order has been processed, you will be notified with an Order Confirmation Email. Orders received over the weekend and on holidays will be processed the following business day. You will receive an email with tracking information when your order has shipped.

If you did not receive the emails, please make sure to check your spam folder. 

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SHIPPING

Free pick ups for orders. 

 

Flat shipping rate $10.

Delivered between 5-7 business days

RETURN POLICY

You may return any item in original packaging and not opened. 

Items must be returned within 30 days of purchases. 

The cost of the return is payable by the customer, or dropped off at our location. 

To initiate a return, contact our customer service team at thelookbylaurel@gmail.com with your order number, the item being returned, and reason for return.

We do not currently offer exchanges.

Please ensure that the package is wrapped securely, and for your protection, we recommend you use a trackable delivery service and retain your proof of postage, as we cannot accept liability for goods lost in transit. You will receive an email confirmation once your return has been processed.

Inside your package, please:
Print your name
Print your order number
Highlight the item(s) being returned

TERMS & CONDITIONS

This website is owned and operated by Laurel Davis NP-C. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors skin care products, makeup, and home products. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

 

This website is not designed to and does not provide medical advice, professional diagnosis, opinion, treatment or services to you or to any other individual.

This website and links to other websites provide general information for educational purposes only.

The information provided in this website, or through links to other websites, is not a substitute for medical or professional care, and such information should not be used in place of a visit, call consultation or the advice of your physician or healthcare provider.

IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY, YOU SHOULD IMMEDIATELY CALL 911 OR YOUR PHYSICIAN. If you believe you have any other health problem, or if you have any questions regarding your health or a medical condition, you should promptly consult your physician or healthcare provider.

PRIVACY POLICY

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.